IPSEN CARES® (Coverage, Access, Reimbursement & Education Support) acts as a single point of contact between the patient, caregiver, doctor’s office, insurance company, and specialty pharmacy. The program features a wide range of services to support treatment with Somatuline® Depot.

IPSEN CARES® can provide patients:

  • Help with insurance coverage process to determine out-of-pocket costs for treatment
  • Copay assistance*
  • Information on the Nurse Home Health Administration (NHHA) Program (see below for more details)
  • Free medication through the Patient Assistance Program*
  • Help with delays or interruptions to treatment
  • Assistance with medication deliveries through specialty pharmacies

*For eligible patients. See the full Terms and Conditions at www.ipsencares.com


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Frequently asked questions about treatment during COVID‑19

What should I do if I have questions about my medication? Call your doctor’s office with any questions you have about your medication. Your doctor is always your best resource for information about your treatment plan.

What if I need help paying for my medication? IPSEN CARES® may help you pay for your medication. Eligible patients* may receive financial support including copay assistance.

What if I can’t travel to my doctor’s office for my injection appointment? Many doctors now offer telemedicine, so you can easily have your visit over the phone or online. Call your doctor‘s office to ask if you can schedule a telemedicine appointment. Our IPSEN CARES® team may help you stay on schedule with treatment. At no additional cost, patients may be eligible for the Nurse Home Health Administration (NHHA) Program, which:

  • May be able to fulfill your doctor’s request that you receive an at-home injection of Somatuline Depot
  • Coordinates your Somatuline Depot shipment via your specialty pharmacy
  • Notifies your doctor after you’ve gotten your injections

Learn more about IPSEN CARES® NHHA Program and how it can help you.

How can I stay up to date with information on COVID-19? It’s important to get COVID-19 information from a reliable source. Here are some websites you can trust to have the latest information on the virus, testing, and protecting yourself: the American Cancer Society, the Centers for Disease Control, and the World Health Organization.

Patient Eligibility for Nurse Home Healthcare Administration: A physician must prescribe Somatuline Depot to be administered by Home Health Administration for the patient. The program is available to most patients covered by commercial insurance plans. IPSEN CARES® has a new abbreviated form for physicians to use to order NHHA services for patients already enrolled in IPSEN CARES®. Patients are typically not eligible if prescriptions are paid in part or fully by any state or federally funded programs, including, but not limited to, Medicare or Medicaid, VA, DOD or TRICARE. However, during the COVID-19 pandemic, IPSEN CARES® is temporarily making Somatuline Depot available, at no charge, for eligible patients who cannot get their medicine because they are homebound due to the pandemic and allowing eligible patients covered by Medicare or Medicaid to participate in NHHA services. Residents of Massachusetts, Michigan, Minnesota, and Rhode Island are not eligible.


  • Do not take SOMATULINE DEPOT if you are allergic to lanreotide.
  • SOMATULINE DEPOT may cause serious side effects, including:
    • Gallstones 
    • Changes to your blood sugar (high or low blood sugar), 
    • Slow heart rate, and 
    • High blood pressure.
  • Tell your healthcare provider (HCP) if you have any of the following symptoms: 
    • Symptoms of gallstones may include sudden pain in your upper right stomach area (abdomen), sudden pain in your right shoulder or between your shoulder blades, yellowing of your skin and whites of your eyes, fever with chills, and nausea.
    • Symptoms of high blood sugar may include increased thirst, increased appetite, nausea, weakness or tiredness, urinating more than normal, and fruity smelling breath.
    • Symptoms of low blood sugar may include dizziness or lightheadedness, sweating, confusion, headache, blurred vision, slurred speech, shakiness, fast heartbeat, irritability or mood changes, and hunger.
    • Symptoms of slow heart rate may include dizziness or lightheadedness, fainting or near-fainting, chest pain, shortness of breath, confusion or memory problems, and weakness or extreme tiredness.
  • The most common side effects of SOMATULINE DEPOT in people with: 
    • GEP-NETs: stomach area (abdominal) pain; muscle and joint aches; vomiting; headache; pain, itching or a lump at the injection site
    • Carcinoid syndrome: headache, dizziness, muscle spasm; side effects were generally similar to those commonly seen with GEP‑NETs
  • SOMATULINE DEPOT may cause dizziness. If this happens, do not drive a car or operate machinery.
  • Tell your HCP right away if you have signs of an allergic reaction after receiving SOMATULINE DEPOT, including swelling of your face, lips or tongue; breathing problems; fainting, dizziness or feeling lightheaded (low blood pressure); itching; skin flushing or redness; rash; or hives.
  • Before taking SOMATULINE DEPOT, tell your HCP about all your medical conditions including if you: have diabetes; have gallbladder, heart, thyroid, kidney or liver problems; are pregnant or plan to become pregnant; or are breastfeeding or plan to breastfeed. It is not known if SOMATULINE DEPOT will harm your unborn baby or pass into breast milk. You should not breastfeed if you receive SOMATULINE DEPOT and for 6 months after your last dose. SOMATULINE DEPOT may affect your ability to become pregnant.
  • Tell your HCP about all the medicines you take,  including prescription and over-the-counter medicines, vitamins, and herbal supplements. SOMATULINE DEPOT and other medicines may affect each other, causing side effects. SOMATULINE DEPOT may affect the way other medicines work, and other medicines may affect how SOMATULINE DEPOT works. Your dose of SOMATULINE DEPOT or your other medications may need to be changed. If you have diabetes, your HCP may change your dose of diabetes medication when you first start receiving SOMATULINE DEPOT or if your dose of SOMATULINE DEPOT is changed.
  • Especially tell your HCP if you take:
    • Insulin or other diabetes medicines,
    • A cyclosporine (Gengraf, Neoral, or Sandimmune), or
    • Medicines that lower your heart rate, such as beta blockers.

Know the medicines you take. Keep a list of them to show your HCP when you get a new medicine.

Tell your HCP if you have any side effect that bothers you or that does not go away. These are not all the possible side effects of SOMATULINE DEPOT. For more information, ask your HCP.

To report SUSPECTED ADVERSE REACTIONS, contact Ipsen Biopharmaceuticals, Inc. at 1-855-463-5127 or FDA at 1-800-FDA-1088 or www.fda.gov/medwatch.

What is SOMATULINE® DEPOT (lanreotide) Injection? 

SOMATULINE DEPOT is a prescription medicine used in adults for:

  • the treatment of a type of cancer known as neuroendocrine tumors, from the gastrointestinal tract or the pancreas (GEP-NETs) that has spread or cannot be removed by surgery; and
  • the treatment of carcinoid syndrome to reduce the need for the use of short-acting somatostatin medicine.

It is not known if SOMATULINE DEPOT is safe and effective in children.


Please see full Prescribing Information, including Patient Information.